Shipping Items will be shipped via either Royal Mail courier we may use other Couriers to get your goods to you within 3-5 days. Returns You may return any items ordered within 30 days of the order date for a full refund excluding postage costs. The item(s) must be in the same condition as sent, unused and unopened as they were received by you. We will not refund items that have been used or opened. The cost of return must be covered by you the customer.